General terms and conditions.

1. Legal Framework
   In compliance with current regulations, the entity AUTOSOL S.C.A. which operates through the internet from the present website WWW.AUTOSOL.ES details below the general conditions of contracting of the products and/or services offered through the same and from which the rights and obligations of the parties are generated.

1. Identification
   The purpose of these General Terms and Conditions (hereinafter "Terms") is to regulate the relationship between AUTOSOL S.C.A. (hereinafter the "Provider") and the customers (hereinafter the "User"), relating to all transactions carried out through the web site of the on-line store.

    

   1. Offering Company
   1. COMPANY NAME: AUTOSOL S.C.A.
      TRADE NAME: AUTOSOL S.C.A.
      CIF: F29032984
      ADDRESS: CALLE ANTONIO DE NEBRIJA 35-37 POLÍGONO INDUSTRIAL EL PINILLO
      TOWN: TORREMOLINOS
      PROVINCE: MALAGA C.P.: 29620
      TELEPHONE: 952380295
      EMAIL: info@autosol.es
      And on the other hand:
   1. The Client
      The client shall be understood as the Internet user who acquires this status by accessing the website, being responsible for the accuracy of the personal data provided to the provider.

1. Acceptance
   By accepting these Conditions, the customer declares:

    

   1. That he/she is a person with the capacity to contract according to current regulations.
   1. That you have read and accept these Terms and Conditions.

1. Availability
   The User will have access always and in any case, prior to the start of the procedure of contracting products, to the conditions, being able to be stored and/or reproduced on a durable medium.

1. Validity or Duration
   The period of validity or duration of these Conditions and special conditions of contracting, will be the time that they remain published on the website mentioned and will be applicable from the time the User makes use of the website, and / or proceed to the hiring of any products.

1. Modifications
   The provider reserves the right to unilaterally modify these Conditions, without affecting the goods or promotions that were purchased prior to the modification by the User. The User undertakes to read carefully the contracting conditions, each time he/she proceeds to the contracting of any product since they may have been subject to modification since the last time he/she accessed.

1. Nullity
   If any clause included in these Conditions is declared totally or partially null or ineffective, such nullity shall only affect such provision or the part thereof that is null or ineffective, and the Conditions shall survive in all other respects.

1. Purpose of the contract
   The purpose of this contract is to regulate the contractual relationship of purchase and sale born between the provider and the user at the time the user accepts the purchase during the online recruitment process through the mechanisms set out below.the contractual relationship of purchase and sale involves the delivery, in exchange for a certain price and publicly displayed through the website, one or more specific products.Each of these products may be subject to specific regulation through the particular conditions of contracting each of them, of which more detail will be given in the section on warranty, returns, withdrawal, or in the product data sheet itself, due to the different formats in which the products are marketed, their packaging or their own nature.

1. Access to the web
   The customer can book the services on the web, on the home screen of the same, entering the origin, destination, passengers, date and time of collection, you can also select if you have a promotional code. Once established, click on search, and the web will give us the different options of available vehicles. Once the vehicle is selected, the customer will enter the personal data required as mandatory: name and surname, email and telephone.

1. Geographical scope
   This website operates and sells in the Spanish territory. Hereinafter, this geographical scope will be understood as "the Territory". Therefore, reservations are only made in the Territory. The use of this website as well as any reservation made on this website is considered to be made in Spain, and therefore subject to the Spanish laws and regulations in force. The Provider does not accept or deliver orders outside the aforementioned Territory. The foregoing is without prejudice to the fact that we may soon be able to offer these services in the excluded areas, in which case it will be announced in advance on this website.

1. Product Information
   The Provider pays great attention to the information concerning the characteristics of the services by means of technical descriptions and photographs illustrating the vehicles available. All this is done within the limits of technology and in compliance with market standards.

1. Taxes, currency and shipping costs
   In accordance with current regulations, any purchase made through the website will be subject to Value Added Tax (VAT). The prices indicated for each product include Value Added Tax (VAT) and in any case will be expressed in Euro currency (€). These prices, unless expressly stated otherwise, do not include shipping costs or any other additional services and annexes to the product purchased.

1. Language in which the contract is carried out
   The contracting procedure and pre-contractual information is in Spanish and English and these languages will be used to carry out the contract.

1. Steps in the Booking Process
   14.1 Registration
   Not applicable.14.2 Reservation process
   The reservation process is easy and simple.

    

   • Selection of origin, destination, dates and number of adults, children and infants.
   • Selection of the type of vehicle.
   • Selection of extras.
   • Enter flight details, personal data, contact email and phone number and payment method/details (cash, credit card or Paypal option).
   • ddispositions to be taken into account in the purchase process.

1. Types of products
   The website has the following services:

    

   • Transfer services between Malaga Airport and any point in Spain.
   • Transfer services between two points within Andalusia.
   • Excursion and tour services.
   • Driver services available.
   • Wedding car services.

1. Maximum order amount
   Each reservation can only be made for two services, i.e. the outward and the return trip.

1. How to cancel my order
   Cancellations of services will be made by email to info@autosol.es and with 24 hours notice. Cancellations of services using the web booking system can be made up to 24 hours before the first date of the transfer. In case of payment to the driver, the cancellation is free of charge for the client. Otherwise if your reservation was paid using Paypal, 20% of the total amount will be retained as a cancellation fee.The hours for notification of cancellations or modifications will be from 8 am to 8 pm.

1. Invoice
   Where can I consult my invoice? The invoice can be requested via e-mail facturacion@autosol.es.

1. Value Added Tax
   In accordance with current regulations, any purchase made through the website will be subject to Value Added Tax (VAT).

1. Payment Methods or Modalities
   In general, the User may choose the method of payment:
   1. By credit/debit card, for which it will provide, among others:
      • name and surname;
      • card number;
      • CVV/CVC;
      • expiration date of the card;
        Once you have validated all the information about your reservation, a choice will appear to choose which payment method you want to use and enter your data, in the event that the payment platform informs you that the card has been denied, the order will be automatically canceled, informing the customer of the cancellation online and at the time, as mentioned above.

    

   2. By bank transfer
      You must make the transfer to the account that will be indicated in due course. IMPORTANT: as concept of the transfer you must indicate only the number of the order that will be indicated to you.
   2. By Paypal
      You can make the payment of your purchase through Paypal. Your card details will not be stored in our database, as they will be filled in the secure website of the chosen bank.

1. General Provisions on the Payment Process

    

   • The payment order given by the customer necessarily implies the adhesion to these General Conditions as well as to the particular conditions of the reservation.
   • For any form of payment chosen by the customer, all payments will be subject to the terms and conditions applicable to the same by the intervening financial institutions or secure payment platforms (e.g. Visa, Mastercard, etc.).
   • Once the payment has been made correctly, the client receives a confirmation email from us with the details of the reservation and payment confirmation. For cash payments the system sends a confirmation email with the details of the reservation.

The Provider reserves the right to cancel payments or reservations in the event that there are indications of fraudulent transactions, bringing to the attention of the competent authorities any conduct that may be subject to investigation for the prevention of fraud.

22. Returns of defective, damaged or incorrect products or exercising the right of withdrawal
    According to Article 103 paragraph L) of Royal Legislative Decree 1/2007 of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, the marketing of our products are exempt from the application of the right of withdrawal. The article reads as follows: "The supply of accommodation services for purposes other than housing, transportation of goods, car rental, food or services related to leisure activities, if the contracts provide for a specific date or period of execution".

22. Customer Service: Help, Suggestions and Complaints
    At any time, you can contact our Customer Service for help, suggestions or complaints by writing to info@autosol.es, or by calling +34 952 380 295 24 hours a day.

22. Product warranty
    All items offered on our website have the official manufacturer's warranty under the terms established by law.

22. Provider's Rights

     

    • To maintain, modify or discontinue its website without notice.
    • Modify the price of the offers.
    • Reject orders due to lack of stock or non-payment by the customer.
    • Refuse access to computer tools to customers in case of non-compliance with these conditions. - Receive the amount of the customer's purchases, once the transaction has been accepted.
    • To reserve title and retain full ownership of the item until full payment by the customer.
    • Not to reproduce, sell or dispose of the information published by The Provider in all its contents without the express permission of the company itself.
    • Proceed to correct or amend human or computer errors.

22. Limitation of liability
    All information provided by the User to the Provider and through the corresponding forms must be truthful. It is the User's responsibility to keep the data provided to Provider duly updated. In any case, Provider disclaims any liability for damages caused as a result of having provided false, insufficient, inaccurate or incorrect information. Access to the Website does not imply any obligation on the part of Provider to verify the authenticity, suitability, completeness, accuracy, adequacy and updating of the information provided by the User through the corresponding forms.Provider shall not be liable in those cases in which parents, guardians or legal representatives of underage or disabled Users authorize the access, provision of personal information or use of the website or the contracting of any products or services provided through the applications or web platform. It shall be the responsibility of the aforementioned parents, guardians or legal representatives to supervise the access and use of the minor or incapacitated person to contract the products and services provided through WWW.AUTOSOL.ESUsers' access to the Contents does not imply any obligation on the part of the Provider to control the absence of viruses or computer elements that may have any harmful effect on the User's computer equipment. In any case, it shall be the User's responsibility to have the necessary tools to detect such viruses or harmful computer elements. Consequently, the Provider shall not be liable for the possible damages caused in the computer equipment of the Users or third parties during the access to the Contents. The Provider shall not be liable for the interruptions that may occur in the electric or telecommunication services that prevent the Users from using the services offered.

22. Applicable Law and Jurisdiction
    These conditions shall be governed by or construed in accordance with Spanish law in that which is not expressly established. The provider and the user agree to submit any dispute that may arise from the provision of products or services under these conditions, to the Courts and Tribunals of the domicile of the user, in the event that the user is domiciled outside Spain, the provider and the user expressly waive any other forum, submitting to the Courts and Tribunals of the domicile of the OWNER OF THE WEBSITE.Online dispute resolution platform for consumers and traders The European Commission has launched a platform to help consumers and traders resolve disputes relating to purchases made on the Internet. Address to the platform: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=ES

You can also read our Legal Notice.